Cancellation Policy

Payments:

For any of our services to be finalized into a contract, certain payments should be made in advance, while the rest will be paid upon your arrival at the destination. KPT holds the right to decide the sum that client has to pay as advance, based on the package & the time left for the commencement of the travel package.


Cancellation Policy:

In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s KPT should be notified
(writing or call). Cancellation charges will be effective from the date we receive info:

  • >60 days prior to arrival: 10% of the Tour / service cost
  • >45 days prior to arrival: 20% of the Tour / service cost
  • >15 days prior to arrival: 25% of the Tour / service cost
  • >07 days prior to arrival: 50% of the Tour / service cost

Less than 72 hours or No Show: No Refund
In case of Special Trains Journeys and peak season hotel bookings a separate cancellation policy is applicable (which can be advised as and when required).

Some cancellation and refund policies are out of our tender:
  • Refund for hotel payment will follow the hotel’s cancellation policy
  • Train tickets cancellations will follow the Railway’s policy
  • Flight tickets cancellations will follow the airlines company policy

In case you cancel the trip after finalizing, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.
Our Liabilities & Limitations:
Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt. of India, the same would be charged as extra.
Law & Jurisdiction
For all complaints, suits, claims or disputes of whatsoever nature relating to any products offered by KPT, will be under the exclusive jurisdiction of Court.

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