• Accommodation in mentioned Property
• Breakfast at all hotels
• Transportation using A/C Vehicle
• Service of a driver cum Guide • Driver’s expense, Parking, Toll ,
• All Taxes
exclusion
• Flight / Train tickets,• Services/facilities not mentioned in cost includes
• Extra meals or Drinks • Entrance Fees,Tips, Telephone charges
• Yoga at Munnar,• Visit Valley Plantation at Munnar
• Tea Tasting Session & Hi-Tea with Snacks (Aware different tea varieties)
• Laundry & other expenses of personal nature
itinerary
gallery
policy
Galla Dinner for Christmas & New year is mandatory for the properties with additional charges to be paid separately
The rooms in Munnar & Thekkady are Non A/c as the weather is very cold there.
All the Properties in the above Package are Deluxe Rooms.
Premium Rooms are to be taken if air-conditioning rooms are required in Munnar, Thekkady.
Children aged below 5 years shall be complimentary without bed
Children aged above 5 years and up to 12 years shall be charged at child rates.
Guests above 12 years shall be charged at adult rates.
BOOKING PROCEDURE
Once you confirm the package and dates of arrival, do inform the respective executive. They will be sending an email with all details including our account number & bank details .Once you transfer advance booking will be initiated.
We check hotel availability and would inform you if any of the hotels selected is
not available and will be giving other options with cost difference.
Once booking is completed you will receive Hotel voucher (This takes one to two week depends on rush as we need to get email confirmation from hotels before sending voucher).
Cab details will be forwarded through SMS, Email or Whatsapp one day prior to arrival.
AMENDMENT
We try to amend a service without any extra charge if the booking policy of hotels permits and depends on the availability of rooms. Tour once commenced should adhere to the finalized itinerary and any extra expenses for amendments have to be bared by the guest directly.
CANCELLATION/NO SHOW
All cancellations should be intimated through email and refund policy will be effective from the date of receipt of this email. Refund for cancellation is as mentioned below with a minimum cancellation amount of Rs. 2000/- or 4% of package rate (whichever is higher) + cancellation/retention charges as per respective hotel/houseboat/vehicle policy.
All refund will be processed within two weeks on receipt of email.
Above 30 days 70% of the package rate
115 to 29 days 50% of the package rate
Less than 15 days or no show – NO REFUND
In case of early departure because of any unforeseen incidents, we tries to withdraw all bookings there forth and the refund will be solely depends on the amount, which can be recovered from unused services. We do not hold any responsibility for this refund, but will assist you in the best possible way.